Most private clinics have hundreds of patients who came once or twice and never came back. We book them back into your diary, using the list you already own. No new ad spend, and no extra work for your front desk.
There is no moment where a patient tells you they are gone. They miss one appointment, life gets busy, and the relationship quietly ends. Their details stay in your system, and so does the revenue you already worked to earn.
Front desk teams are busy with today's diary. Going back through two years of patient records, one by one, is the job that never reaches the top of the pile.
Advertising to strangers means paying to build trust from zero. A former patient already knows your clinic, your team and your standard of care.
Injectables, hygiene appointments, laser courses and follow-up care all have a rhythm. When nobody is watching the calendar, patients drift past their window without noticing.
Patients rarely think they have been forgotten. They assume they were never that important. A single well-timed message often changes that.
A managed service that turns your existing patient list into booked appointments, run for you and reported on every month.
We securely import and segment your patient list by last visit and treatment type, so every message reaches the right person with the right reason to come back.
Personalised WhatsApp, SMS and email sequences, written in your clinic's voice and approved by you before a single message goes out.
Replies route straight to your booking link or your front desk. We track every appointment that comes back, so you see exactly what the campaign returned.
Tap through what the service actually covers.
We import your list securely, strip out duplicates and dead contacts, and group patients by last visit and treatment type, so every message has a reason behind it.
Fifteen minutes. We look at how many patients are on your list and how long since they last visited. If the numbers are not there, we will tell you honestly and leave it.
15 minutes
We sign the data agreement, import and segment your list, write the sequences and check your booking flow. You approve every message before anything sends.
About two weeks
The first sequence goes out in waves, so your front desk is never overwhelmed. Replies arrive as bookings, not as a pile of admin.
Week three
New campaigns each month as more patients pass their natural return window, with a report showing exactly what was sent and what came back.
Ongoing
Clinics and groups treating international patients carry a second, invisible workload: chasing records that never arrive, translating documents by hand, and rebuilding a patient's history from email threads before anyone can safely treat them.
We work inside that process today. We map where the coordination time actually goes, then put the structures in place that remove it: a consistent way records arrive, consent handled properly, and a trail that holds up when someone asks how a decision was made.
It is operational work, not a report that sits in a drawer. And it prepares you for rules that already have dates attached.
International patient volumes are growing faster than the systems underneath them. The cost is real, and it is fixable now at a fraction of a later retrofit.
European Health Data Space implementing acts become enforceable. Organisations with structure already in place comply naturally.
Member states must support cross-border exchange of patient summaries and e-prescriptions.
Imaging, laboratory results and discharge reports join the mandatory data set.
The operational work above keeps clinics moving today. Underneath it, we are building the layer that removes the manual step altogether: a way for a patient's record to travel between countries with its meaning, its permissions and its history intact.
It is designed around four things that decide whether a receiving clinician can actually act on a record: verification, provenance, consent, and clinical review.
Clinic data arrives in whatever shape the sending system produced. The layer converts it into recognised standards such as FHIR, so a receiving system can read it without anyone retyping it.
Permission travels with the record as a structured consent record, not as a signature buried in a PDF. Who agreed to what, for which purpose, and for how long.
Every access, transfer and change is recorded in a tamper-evident trail, so the question of who saw what and when has an answer rather than a search through inboxes.
Confirming that the patient in the receiving clinic is the patient in the record. Without it, everything downstream is an assumption.
Patient files assembled into a package a clinic in another jurisdiction can accept: the right documents, in the right format, with the right provenance attached.
A record is only useful if a clinician trusts it. The layer is built so that what arrives can be reviewed, questioned and traced back to its source.
In development. We are working with a small number of clinics and groups as design partners while it is built. If cross-border patient flow is part of your operation, we would like to talk to you early.
Eenera was founded in London in April 2026 by Fiona Muradi, whose background spans computer science, NHS coordination and medical sales.
Before Eenera, she helped scale an ear care clinic network from 13 locations to more than 30, which is where the understanding of clinic operations comes from: how a diary really fills, what front desk teams can absorb, and why good clinics still lose patients they have already won.
We use software where it genuinely compresses work, and human judgment where it matters. Every clinic we work with gets the same thing: a clear picture of what was sent, what came back, and what it was worth.
Patient data handled carelessly destroys relationships that took years to build. We protect it with the same rigour we ask clinics to apply, and we document that rigour in every engagement.
Every campaign reports what it actually produced. If a month does not work, you will hear it from us first.
We do one thing well: help private clinics keep and recover the patients they have already earned, and handle the coordination work that comes with treating people across borders.
Tell us roughly how many patients are on your list and how long since they last visited. We will tell you honestly whether reactivation is worth it for your clinic.